This Privacy Policy explains exactly what personal data pk18 collects from Pakistani players, how that data is used, who it may be shared with, and what rights you hold over your own information. Your privacy is treated as a serious operational obligation at pk18, not an afterthought.
These six principles summarise pk18's approach to player data. The full legal detail for each point is covered in the policy sections further below.
pk18 collects the minimum personal data required to verify your identity, process PKR transactions, and comply with the obligations of our international gaming license. We do not collect data points that serve no direct operational or legal purpose for a Pakistani player's account.
All data transmitted between your device and pk18's servers is protected with 256-bit SSL/TLS encryption. Your account credentials, KYC documents, and PKR payment details are never transmitted or stored in plain text. pk18's infrastructure undergoes regular security reviews as a condition of our gaming license.
pk18 does not sell, rent, or trade your personal data to third-party marketing companies or data brokers. Your contact details — including your Pakistani mobile number and email address — are used exclusively for account operation, support, and opt-in promotional communications from pk18 itself.
Where pk18 shares data with third parties — such as KYC verification providers, payment processors like JazzCash and EasyPaisa, or licensed game studios — it does so under strict data processing agreements. These partners may only use your data for the specific purpose for which it was shared and nothing more.
As a pk18 player, you have the right to request a copy of your personal data, correct inaccurate records, request deletion of data where legally permissible, and withdraw consent for marketing communications at any time. All such requests are handled by the pk18 support team within 30 calendar days.
pk18 uses your gameplay and transaction data to power responsible gaming monitoring tools, including automated alerts for patterns that may indicate problem gambling. This data usage is mandatory under our international gaming license and is applied solely for player protection — not for commercial profiling or advertising targeting.
pk18 (referred to in this document as "pk18", "we", "us", or "our") is an online casino and sports betting platform operating at pk18.club under an international gaming license. pk18 is designed and marketed specifically for Pakistani players, offering PKR-denominated accounts, local payment methods including JazzCash and EasyPaisa, and 24/7 support in English and Urdu.
As the operator of pk18.club, pk18 is the data controller responsible for the personal data of all registered players and visitors to the platform. This means pk18 determines the purposes and means by which your personal data is collected and processed, and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.
pk18 collects the following categories of personal data from players and site visitors. All data collection is proportionate to the stated purpose and no unnecessary data is collected.
pk18 collects your personal data through the following channels:
pk18 uses your personal data exclusively for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, login data | Contract performance |
| Age verification (21+ enforcement) | Date of birth, KYC documents | Legal obligation |
| KYC identity verification | Government ID, proof of address | Legal obligation / gaming license |
| Processing PKR deposits and withdrawals | Financial, payment method data | Contract performance |
| Fraud prevention and AML monitoring | Transaction, device, IP data | Legal obligation / legitimate interest |
| Responsible gaming monitoring | Gameplay, wagering, session data | Legal obligation / gaming license |
| Customer support and dispute resolution | Communications, account data | Contract performance |
| Bonus and promotion management | Transaction, gameplay, identity data | Contract performance |
| Platform security and integrity | Device, IP, session, login data | Legitimate interest |
| Marketing communications (opt-in only) | Contact, preference data | Consent |
| Regulatory reporting | Identity, financial, gameplay data | Legal obligation |
pk18 processes your personal data only when a valid legal basis exists under the applicable data protection framework. The legal bases relied upon by pk18 are:
pk18 does not sell your personal data. Your data may be shared with the following categories of third parties strictly for the purposes described, and only under contractual data protection obligations:
pk18 uses licensed third-party identity verification services to process CNIC, passport, and address verification. These providers receive only the documents and data points necessary to complete the verification check and are prohibited from using your data for any other purpose.
To process your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20, pk18 shares the minimum necessary payment and identity data with the relevant payment service provider. Each payment provider operates under their own privacy policy in addition to the data processing agreement with pk18.
Licensed game studios that provide casino, slot, and live dealer games on the pk18 platform receive a limited session token and anonymised gameplay data to deliver the game experience. Game providers do not receive your full identity or financial data.
pk18 will disclose player data to competent regulatory authorities, law enforcement agencies, or the relevant gaming authority when required to do so by law, court order, or as a condition of maintaining the pk18 international gaming license. pk18 will not provide advance notice of such disclosures where doing so would be unlawful.
pk18 uses fraud detection and anti-money laundering monitoring services. These services may process transaction patterns, IP addresses, and device fingerprints to identify suspicious activity. Any flagging by these services triggers a manual review by the pk18 compliance team before any account action is taken.
pk18 uses cookies and similar tracking technologies to operate the platform, improve user experience, and monitor compliance with responsible gaming obligations. The following categories of cookies are used:
| Cookie Type | Purpose | Duration | Opt-Out |
|---|---|---|---|
| Strictly Necessary | Session management, login state, security tokens | Session | Not available — required for platform operation |
| Functional | Language preference, responsible gaming limit settings, display preferences | Up to 12 months | Via cookie settings banner |
| Performance / Analytics | Page load times, error tracking, feature usage patterns (anonymised) | Up to 12 months | Via cookie settings banner |
| Fraud & Security | Device fingerprinting, IP consistency checks, bot detection | Up to 24 months | Not available — required under gaming license |
| Marketing (opt-in) | Tracking referral sources and opt-in promotional campaign attribution | Up to 30 days | Via cookie settings banner or account preferences |
You can manage your cookie preferences at any time through the cookie settings banner displayed on your first visit to pk18.club. Note that disabling strictly necessary or fraud-prevention cookies may prevent you from accessing your account or using certain platform features.
pk18 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required under our international gaming license and applicable anti-money laundering regulations. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | 5 years after account closure | Gaming license obligation |
| KYC documents | 5 years after account closure | AML regulatory requirement |
| Financial transaction records | 5 years after account closure | AML / financial compliance |
| Gameplay and betting history | 3 years after last activity | Dispute resolution / license audit |
| Support communications | 3 years after ticket closure | Dispute resolution |
| Marketing data (opt-in) | Until consent withdrawn + 90 days | Consent-based processing |
| Self-exclusion records | Indefinite (minimum 7 years) | Responsible gaming obligation |
After the applicable retention period expires, personal data is either securely deleted or irreversibly anonymised so it can no longer be linked to an individual player.
pk18 implements a multi-layered security architecture to protect your personal and financial data. The following technical and organisational measures are in place:
As a pk18 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the pk18 support team via live chat or by email at the address listed in Section 15. pk18 will respond to all data rights requests within 30 calendar days.
pk18 may send you promotional communications about bonuses, new game launches, PSL betting promotions, and platform news via SMS and email. Marketing communications are sent only to players who have explicitly opted in during registration or through their account settings.
You may unsubscribe from marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications that are necessary for the operation of your account — such as deposit confirmations, withdrawal processing updates, KYC verification requests, and responsible gaming alerts. These communications will continue to be sent regardless of marketing preference settings.
pk18 strictly enforces a minimum age requirement of 21 years for all registered players. The pk18 platform is not directed at, and must not be used by, any individual under the age of 21. pk18 uses the following measures to prevent underage access:
pk18 does not knowingly collect or retain personal data from individuals under the age of 21. If pk18 determines that personal data has been collected from an underage individual, all associated data will be deleted, the account closed, and any deposits returned to the payment source pending verification.
pk18 operates under an international gaming license, and some of the third-party service providers used by pk18 — including KYC verification providers, fraud monitoring services, and game studio partners — may process data in jurisdictions outside Pakistan. Where such transfers occur, pk18 ensures that adequate safeguards are in place through:
pk18 does not transfer player data to jurisdictions that lack adequate data protection frameworks without explicit contractual safeguards in place.
pk18 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material — affecting the types of data collected, the purposes for which it is used, or the rights available to players — pk18 will provide advance notice of at least 14 calendar days before the revised policy takes effect.
Notice of material changes will be communicated via the email address or Pakistani mobile number registered to your account and/or through a prominent notification displayed within the pk18 platform. The "Effective Date" at the top of this document will be updated each time the policy is revised.
Your continued use of pk18 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept a revised policy, you may request account closure before the effective date without penalty.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a complaint about how pk18 has handled your personal data, please contact the pk18 Data Privacy team through the following channels. All contact details are provided as plain text and are not clickable links.
This Privacy Policy was last updated on 1 January 2026 and replaces all prior versions. This document is Version 3.2. If you are reading a cached or printed copy, please visit pk18.club/privacy-policy to confirm you have the current version.
pk18 keeps your personal data secure so you can focus on cricket betting, PSL odds, and casino games. Questions about your data? Our support team is live 24/7.